Support
Last updated: June 21, 2026
Need a hand with BestSide? We are happy to help. The fastest way to reach a real person is by email, and we aim to reply within two business days.
Contact us
Email durianatorsoftware@gmail.com with any question, bug report, refund query, or feedback. Please include your device model and iOS version so we can help faster.
How BestSide works
Pick photos of yourself in your device's photo picker or from Google Photos, and BestSide ranks your best six for a dating profile, each with a score, a suggested slot (main pic, full-body, activity), and a short note on why it works. No BestSide account is needed; signing in with Google is optional and only used to open the Google Photos picker.
Are my photos stored?
No. Your photos are sent to our analysis service only while a ranking is running and are discarded as soon as it finishes. They are never written to disk on our servers and never used to train any model. See our Privacy Policy for details.
What do I get if I subscribe?
Your first analysis on a device is free. To rank more sets of photos, you can subscribe weekly for unlimited analyses while the subscription is active, or buy Lifetime once for unlimited analyses with no subscription. The weekly plan renews automatically until you cancel it in your App Store settings.
How do I restore a purchase?
Open the plans screen in the app and tap Restore purchases. Your subscription or Lifetime unlock is tied to your Apple account, so it comes back after a reinstall or on a new device. If something looks off, email us and we will sort it out.
How do I delete my data?
BestSide has no accounts and stores nothing about you on our servers. Your results and the marker for your free analysis live only on your device, and deleting the app removes them.